Process Design
We help organizations redesign their processes to be efficient, clear, and sustainable. Our work covers auditing and analyzing existing workflows, designing optimized processes through co-construction with teams, and implementing them with thorough change support, ensuring improvements are adopted and deliver real operational value.
1
Audit & Analysis
Document and formalize current processes to create a shared understanding among stakeholders, then identify improvement opportunities to increase efficiency and reduce operational risks.
2
Design & Co-construction
Provide teams with appropriate tools and methodologies to develop practical, optimized processes for actual operational use.
3
Implementation & Change Support
Deploy processes and support teams to ensure sustainable adoption and measurable operational impact.
Business Case
As part of TotalEnergies’s initiative to improve its operational efficiency, AAI Consulting was entrusted with the design and facilitation of a structured process transformation. The mission aimed to establish a clear understanding of the existing situation, engage all stakeholders in building a shared vision of the target process, and provide measurable indicators to ensure its long-term effectiveness.
Steps & Deliverables
1 -
Diagnostic & Audit
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Conducted an in-depth diagnostic of the existing organization and processes, including interviews and document reviews.
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Produced a detailed audit report, providing a clear baseline of the current situation, highlighting pain points, inefficiencies, and improvement opportunities.
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This deliverable served as a reference point to guide the subsequent transformation.
2 -
Design workshops
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Designed and facilitated a series of workshops involving all relevant stakeholders (management, operational teams, and cross-functional representatives).
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Ensured active participation and alignment by creating a structured environment for discussion, co-construction, and decision-making.
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These sessions enabled the joint definition of the target process, ensuring buy-in and shared ownership across the organization.
3 -
Formalization & Monitoring
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Translated workshop outputs into a formalized target process, documented with clear roles, responsibilities, and workflows.
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Defined a set of Key Performance Indicators (KPIs) to measure the effectiveness of the new process and track continuous improvement over time.
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Delivered a comprehensive process design package, ready for implementation and operational monitoring.
Get in Touch
Tel : (+230) 59 80 68 94
Whatsapp : +33 7 68 83 37 27